Our People
At Arch, our people are our business. To empower our employees to achieve their potential, we dedicate resources to programs that support their physical, emotional and financial well-being. By enabling our team to lead with purpose and engage in thoughtful collaboration, Arch cultivates a workplace where individuals can connect, grow and build a fulfilling and rewarding career.
Accelerating Diversity and Inclusion (D&I)
At Arch, our Purpose is to Enable Possibility by inspiring our clients, employees, investors and communities to achieve their greatest potential. No group embodies this Purpose more than our people. As a global workforce, we recognize that unlocking the full potential of every individual is essential to our success. To us, diversity encompasses the inherent and acquired traits that make each of us unique. We know assembling teams with various experiences, backgrounds and perspectives will allow us to tackle the business challenges of our changing world.
Source: 2023 ACGL anonymous employee survey conducted by Workforce Science Associates (WSA). Arch’s employee response rate in 2023 was 85%.
- We take pride in building an inclusive culture where our people feel valued and respected. We encourage our employees to participate in workshops focusing on inclusive practices that can be applied in daily interactions. We’ve also implemented various initiatives and programs that celebrate diversity, promote understanding and recognize the value of unique contributions. See pages 35-36 of our Sustainability Report.
- Recognizing the multifaceted nature of diversity, we acknowledge that, for the sake of standardized reporting, we share demographic data focused specifically on gender and U.S. race/ethnicity data, providing foundational insights into our commitment to transparency and accountability. See page 37 of the Sustainability Report.
- Approximately 26% of employees participate in our global Employee Networks. These networks are open to all employees and promote inclusion and allyship, represent diverse communities and help drive learning, visibility and networking. Each network is employee-led with an executive sponsor, leadership team, mission statement and set of annual objectives that connect to Arch’s D&I strategy. Our networks not only offer a community within Arch’s often virtual environment, but they also support volunteering and giving efforts. Driven by member feedback, our networks create space for learning, professional development and relationship-building.
Talent Acquisition and Career Management
Attracting, developing, promoting, rewarding and retaining top talent is a companywide priority. Through meaningful investments in career development, diverse recruitment practices and providing tools to help our employees to succeed, we foster a workplace where everyone can thrive.
We provide access to learning and development programs for all employees to build the knowledge and skills needed to drive innovation and future business success by offering tailored programs focused on three key areas. See pages 41-44 of our Sustainability Report.
Early Career Development and Engagement
Early career development at Arch is centered around cultivating a deep understanding of our business. Employees engage with both peers and leaders, gaining insights into various career paths and how to effectively navigate them. Our programs are designed to empower early career talent and help them understand the industry’s breadth while showcasing career options available through specialty, technical or functional expertise.
- Our yearlong onboarding focuses on positive learning experiences, inclusion and preparing new hires to make impactful contributions.
- Our Early Careers Program offers a 12-month insurance apprenticeship for college graduates and early career colleagues at Arch, with an emphasis on underwriting, actuarial work, claims and other critical insurance areas.
Technical Skills Training
Continued success hinges on leveraging the technical skills embedded within our workforce and across business areas. Our career mapping system allows individuals to identify skills for career development by engaging with a mix of in-house resources and third-party training providers. This approach ensures employees access the training needed to advance their career goals, supporting their continuous professional growth.
- Our Claims and IT Academies offer tailored training for specific career paths and skills development, including over 400 e-learning courses.
- Our Leadership Development offerings feature bespoke programming, including content from top business schools and coaching, for senior and executive roles.
Professional Growth and Development
At Arch, professional development goes beyond career advancement to include experiences that cater to both personal and business needs. We provide specialized manager development programs, training sessions for honing professional skills, career and networking development webinars sponsored by our Employee Networks and day-to-day interactions with our top leaders. We extend our commitment further by collaborating with external vendors that offer on-demand training opportunities.
- The Arch Mentorship Program successfully facilitated over 700 matches since inception, promoting collaboration across our company.
- In 2023, 380 employees completed a leadership development program tied to Arch’s Values.
Safeguarding Our Employees’ Health and Well-being
We are dedicated to ensuring our people have access to comprehensive benefits to safeguard their mental, physical and financial well-being. We expanded our generous benefits in 2023 to be more inclusive and meet our employees’ needs.
- Salary-Based Medical Premiums. To ease the impact on those most affected by inflation and to promote fairness in healthcare expenses, Arch implemented a progressive salary-based premium framework for medical plans for U.S.-based employees. As a result, more than 65% of employees experienced decreased medical premiums while maintaining the same plan and coverage tier.
- Recognizing Our Veterans — Military Leave. On Veterans’ Day 2023, in the U.S., we announced a new military leave benefit, offering up to four weeks of annual paid leave for team members called to military service. This support helps alleviate their concerns and challenges during potential duty activation.
- Mental Health First Aiders (MHFA). U.K. employees have access to the MHFA team, which helps raise mental health awareness and promote better mental health and well-being among employees. MHFAs are professionally trained for their role and are able to signpost employees to appropriate professional support. They can also serve as the first point of contact for an employee who may be experiencing a mental health issue.
- Easing Inflation’s Impact. To help ease the financial impact of the current economy on our employees, we reassessed our merit increase guidelines in 2023 to allow for more substantial salary increases for employees most impacted by inflationary pressures.
- Electric Vehicle (EV) Leasing Options. In alignment with our commitment to environmental sustainability, our U.K.-based employees can lease an EV through payroll deductions. This program offers participants the opportunity to lease a zero emission vehicle by using salary sacrifice to gain personal tax savings.
