Our Operations
By actively managing risks and embedding compliance, transparency, data protection and resilience across all areas of our operations, we protect our people and customers who entrust us with their personal information and business.
Data Protection and
Cybersecurity Strategy
Ensuring the management of cybersecurity risk and safeguarding information across our organization are high priorities. We address these concerns at multiple levels, including Board oversight, executive commitment and employee awareness and training.
- Cybersecurity incidents, natural disasters and other potential business disruptions are escalated to our Crisis Incident Management Team (CIMT). Each quarter, the CIMT exercises its communication plan to ensure that all members of the team can be alerted quickly in the event of an actual crisis.
Business Ethics and
Standards
Honesty, integrity and trustworthiness are core values that define our culture and drive our relationships with customers, employees and business partners.
- 100% of our worldwide employees and directors are expected to certify that they have received, understand and will follow the policies and standards in our Code of Business Conduct (Code).
- All employees must complete mandatory compliance training that includes our Code, privacy and information security awareness, anti-harassment, sanctions awareness, records management. We also require annual attestations of our social media policy.
Responsible Sourcing
We are committed to working with suppliers that adhere to the same ethical and sustainable standards as Arch. We continue to ask new and legacy vendors to acknowledge our Supplier Code of Conduct and the standards set forth in our Human Rights Policy.
Arch strives to expand opportunities for a broader range of suppliers with multiple perspectives, background and experiences to help us drive innovation. We seek a supply chain that prioritizes competitive sourcing and selection, delivering long-term value for our customers, employees and communities. Learn more about our Supplier Engagement Program.
Environmental Impact
Arch continues to identify opportunities to reduce our global operational impact. We recognize the importance of decreasing greenhouse gas (GHG) emissions, and we are taking strategic steps to achieve our goals in this arena. Additionally, we are engaging our employees to encourage sustainable actions and thinking.
We measure our carbon footprint and emissions annually, as reported in our TCFD Report. We have set the following targets:
- Reducing absolute Scope 1 and Scope 2 GHG emissions by 42% by 2030, from a 2020 base year.
- Achieve net zero operations by 2030 by purchasing carbon removal offsets for our remaining Scope 1 and Scope 2 emissions.
Focus on Our Global Facilities Program
We are committed to embedding environmental sustainability into our workplaces’ design, functioning and maintenance to increase efficiency and reduce our Scope 1 and 2 emissions over time. Our global facilities team seeks energy efficiencies and, where feasible, undertakes initiatives to retrofit office spaces with energy-saving appliances, LED lights and other sustainable materials.
Project Spotlight
In 2024, Arch’s London office moved to a prime city location, into an environmentally friendly space with energy efficiency and an excellent Building Research Establishment Environmental Assessment Methodology (BREEAM) rating. The building uses renewable energy, water taps to reduce plastic use, and recycled materials for desks and chairs. The office’s task chairs are net positive, meaning their production benefits the planet.
